Apple-Certified Tech Support · Greenville, SC

Former Apple Technician.
Now at your door.

Keeping the humanity in tech support, and empowering your success.

Friendly, Apple-certified help for your Mac, iPhone, iPad, Wi-Fi, and everything that plugs into them. In-home across the Greenville metro and Upstate SC, or remote from anywhere. No jargon. No upsells. Just tech that works.

The only Apple expert you'll need in the Upstate.

Real Apple Retail and corporate experience — not a weekend certification.

Why Dacus Tech exists

Most computer-repair shops in the Upstate are Windows-first technicians who fumble on Macs. Most "Apple experts" you find on the internet have never worked inside an Apple Store. I've done both — five years at Apple Retail and corporate, tens of thousands of customer interactions, and every Apple certification that matters.

I started Dacus Tech so that Greenville homes, seniors, small businesses, and creative pros could get the same patient, knowledgeable service you'd get at an Apple Store — without the drive to the nearest one and without anyone trying to sell you a new computer when your current one just needs a little help.

I come to your kitchen table, your home office, or your studio. Or we handle it in 20 minutes on a screen share. Whatever works for you.

Experience & Certifications

  • Senior Technical Support Manager, Apple Inc. (Remote)
  • Technical Support Advisor, Apple Inc. (Remote)
  • Mac Genius & Technical Expert, Apple Retail
  • Apple Certified Macintosh Technician (ACMT)
  • Apple Certified Support Professional (ACSP)
  • Apple Certified Technician for Pro Products
  • CompTIA A+ Certified
  • Eagle Scout, Boy Scouts of America

What I help with

The short version: if it has an Apple logo (or plugs into one), I can fix, set up, build, or teach you how to use it.

Mac Repair & Diagnostics

Slow Macs, failing drives, won't-boot, battery swaps, keyboard issues, macOS problems. Genuine Apple diagnostics.

iPhone & iPad Support

Setup, transfers, storage headaches, iCloud confusion, family sharing, screen time, backup and recovery.

New Device Setup

Unbox, set up, transfer from the old device, get you signed in everywhere, and actually show you how to use it.

Wi-Fi & Home Network

Dead zones fixed, mesh networks, smart-home setup, printers that finally work with every device in the house.

Senior Tech Help

Patient, unhurried, in-home support and lessons. I don't rush, I don't condescend, and I'll come back.

Small Business Support

Hourly help or monthly retainers. Mac fleets, MDM, email, provisioning, onboarding, data backup — done right.

Creative Pro Setup

Final Cut, Logic, Mac Studio optimization, storage (RAID, NAS), color-managed workflows, Adobe on Apple Silicon.

Remote Support

Same-day screen-share help for quick problems. Most issues resolved in under an hour without anyone driving anywhere.

Data Transfer & Recovery

Migrating to a new Mac, rescuing files from a dying drive, setting up Time Machine and iCloud the right way.

New

Technical Aptitude Sessions

One-on-one coaching to help you use your existing tech faster and more confidently. I learn how you actually work, then we level up the tools you already have so you save real time every day.

New

Website Creation

Custom-designed webpages for your small business, side project, or personal brand. Clean, fast, mobile-friendly, and easy for you to update.

Straightforward pricing

No surprises. If I can't help, you don't pay.

First 3 appointments are 50% off

Start here

Diagnostic Assessment Call or Chat

Not sure what's wrong or what you actually need? Start with a focused 30-minute call or chat. I'll pin down the issue, tell you exactly what it'll take to fix, and point you to the right person if it's outside my scope.

$20
Free if I can't help.

Remote Session

Screen share from anywhere

$60 / 30 min
  • Same-day availability
  • Most issues fixed in one session
  • No travel charge — ever
  • $95 for full hour

Senior Monthly Plan

Recurring in-home check-in

$59.99 / month
  • One hour in-home, every month
  • Same friendly face, every visit
  • Unlimited quick phone questions
  • Cancel anytime

Flat-Rate Services & Specialty Sessions

  • New Mac Setup & Migration $149
  • New iPhone or iPad Setup $89
  • Annual Mac Tune-Up $149
  • Creative Pro Mac Tune-Up $149
  • Wi-Fi & Home Network Audit $179
  • Backup System Setup $129
  • Data Transfer & Recovery $149
  • Smart Home Setup From $125
  • Technical Aptitude Session  NEW $49.99/hr
  • Website Creation Service  NEW $99/page
  • Small Business Retainer From $299/mo
  • Senior Tech Lesson $89

Download the full PDF service menu →

Serving Greenville and the Upstate

In-home across Greenville, Spartanburg, and Pickens Counties. Remote anywhere in the US.

Greenville Greer Mauldin Simpsonville Easley Travelers Rest Taylors Five Forks Fountain Inn Spartanburg Powdersville Anderson

Ready to book a visit?

Tell me what's going on. Most appointments can happen this week. Remote sessions often the same day.

Prefer text? Send a message to (704) 837-4219 — I usually reply within the hour.

Three easy ways to reach me

Pick whichever you're most comfortable with.